Case study · Supply chain
70% faster order processing. $340K saved annually.
A mid-market US logistics company was drowning in manual processes. We deployed n8n workflow automation across the entire order lifecycle. The numbers speak for themselves.
- Industry
- Supply chain / logistics
- Region
- United States
- Size
- 200+ employees
- Stack
- n8n on AWS
- Engagement
- 8 weeks build + retainer
Results
Numbers that speak.
70%
Reduction in order processing time
0
Manual data-entry errors per month
$340K
Annual cost savings
12 hrs
Employee time freed per day
The challenge
Manual chaos was costing them millions.
- 01
Order intake was entirely manual. Staff re-keyed data from emails and PDFs into three separate systems, averaging 22 minutes per order.
- 02
ERP, CRM, and warehouse management platforms operated as data silos with no real-time sync, causing frequent stock discrepancies.
- 03
Shipment status updates relied on daily batch emails, leaving customers in the dark and support teams overwhelmed with 'where's my order?' calls.
- 04
Month-end reconciliation consumed 4 full days of finance team effort due to inconsistent data across platforms.
The solution
Four n8n workflows that changed everything.
01
Automated order intake → ERP
Incoming orders from email, EDI, and web forms are parsed by n8n, validated against business rules, and pushed directly into the ERP. Manual data entry eliminated.
02
Real-time inventory sync + alerts
n8n continuously syncs inventory between WMS and ERP. When stock drops below threshold, automated alerts fire to procurement via Slack and email.
03
Shipment tracking → customer notifications
Carrier tracking updates trigger n8n workflows that send real-time SMS and email notifications. Cut support tickets 60%.
04
Cross-platform reconciliation
Nightly n8n workflows reconcile data across systems, flag discrepancies, and generate exception reports. Month-end close: 4 days → 4 hours.
"We went from spending half our day re-typing orders into spreadsheets to a fully automated pipeline that just works."
Sarah Mitchell
VP of Operations, NovaTrans Logistics
Related service
AI workflow automation services →We build production-grade workflow automation with n8n, Zapier, Make, and Clay. From $5,000.