Case study · Supply chain

    70% faster order processing. $340K saved annually.

    A mid-market US logistics company was drowning in manual processes. We deployed n8n workflow automation across the entire order lifecycle. The numbers speak for themselves.

    Industry
    Supply chain / logistics
    Region
    United States
    Size
    200+ employees
    Stack
    n8n on AWS
    Engagement
    8 weeks build + retainer

    Results

    Numbers that speak.

    70%

    Reduction in order processing time

    0

    Manual data-entry errors per month

    $340K

    Annual cost savings

    12 hrs

    Employee time freed per day

    The challenge

    Manual chaos was costing them millions.

    1. 01

      Order intake was entirely manual. Staff re-keyed data from emails and PDFs into three separate systems, averaging 22 minutes per order.

    2. 02

      ERP, CRM, and warehouse management platforms operated as data silos with no real-time sync, causing frequent stock discrepancies.

    3. 03

      Shipment status updates relied on daily batch emails, leaving customers in the dark and support teams overwhelmed with 'where's my order?' calls.

    4. 04

      Month-end reconciliation consumed 4 full days of finance team effort due to inconsistent data across platforms.

    The solution

    Four n8n workflows that changed everything.

    01

    Automated order intake → ERP

    Incoming orders from email, EDI, and web forms are parsed by n8n, validated against business rules, and pushed directly into the ERP. Manual data entry eliminated.

    02

    Real-time inventory sync + alerts

    n8n continuously syncs inventory between WMS and ERP. When stock drops below threshold, automated alerts fire to procurement via Slack and email.

    03

    Shipment tracking → customer notifications

    Carrier tracking updates trigger n8n workflows that send real-time SMS and email notifications. Cut support tickets 60%.

    04

    Cross-platform reconciliation

    Nightly n8n workflows reconcile data across systems, flag discrepancies, and generate exception reports. Month-end close: 4 days → 4 hours.

    "We went from spending half our day re-typing orders into spreadsheets to a fully automated pipeline that just works."

    Sarah Mitchell

    VP of Operations, NovaTrans Logistics

    Related service

    AI workflow automation services →

    We build production-grade workflow automation with n8n, Zapier, Make, and Clay. From $5,000.

    Next step

    Ready to automate your operations?

    A 30-minute discovery call leads to a fixed-price scope — like the one we built for NovaTrans.